Assist in the development of manpower planning activities, work schedules, work at home visits, quality assessment score cards and other reports as required.
Other work would include using ticket tagging and analysis to develop retention strategies, and updating templates and macros based on customer feedback and…
Employee and family assistance program (support for mental health, family & relationship, child & eldercare, work & career, legal, financial, and more).
Should have Driver's license and access to a reliable vehicle. The functions include but are not limited to: hiring, supervision, performance management and…
Kanata, ON K2K 1Y3: reliably commute or plan to relocate before starting work (required). Super organized, with experience in an office environment and client…
Maintains prompt and effective communications with customers and operations staff to resolve issues and is responsible for developing and maintaining data as it…
Manage and supervise the Customer Care project team to provide pre and post occupancy Customer Care services, with responsibilities including but not limited to…
Dental office receptionist: 1 year (required). We are looking for someone with dental knowledge and customer service experience. Part-time hours: 8-16 per week.
Our Onboarding team is responsible for understanding the relationships and desired outcomes uncovered during the sales process, building launch plans for a…
Proven ability to mentor and develop customer service agents. Known for developing and implementing process improvements. Job Types: Full-time, Permanent.
Ø A master’s degree or above in a relevant field such as business administration, marketing, or communications is required. Job Types: Full-time, Permanent.
Improve customer service experience, create engaged customers and facilitate organic growth. We are looking for an experienced Customer Service Manager to…
Must be ok with travel in US and Canada for customers and home office visits. Work collaboratively with engineering, support, IT, and product to ensure that…
Gain a thorough understanding of your customers' marketing strategy, goals, KPIs, etc. Conduct regular business reviews with customers that align to their…
A completed or in progress bachelor's degree in business or related field of study or equivalent work experience. Strong analytical and problem-solving skills.
Estimated: $69,841 -
$88,434 a year
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