Full-Time, Permanent
37.5 hours per week
Winner of BC's Top Employer 2023!
The GVFB provides assistance to approximately 16,000 people monthly across Vancouver, Burnaby, New Westminster and the North Shore. We also provide food support to more than 139 community agencies such as housing agencies, women and children’s shelters, transition homes and after school programs, which in turn provide hot meals and snacks to thousands of people each week, including people who are unhoused.
Our mission is providing healthy food to those in need. Our vision is to create healthy communities through fair and effective food systems. Currently, the GVFB receives, purchases, and distributes 8 M lbs of food each year.
The Food Sort Assistant supervises both our corporate groups and daily, regular volunteers in all areas of Food Sort within the warehouse. They are responsible for overseeing fresh and dry food sort, and packing all Special Program bags. This role also includes outbound fulfillment areas such as our Winston Distribution and Community Agency Partners (CAPs) distribution. Utilizing our increased storage capacity and efficient food sort space, they provide an essential service to our purchased food programs.
Who We Are
The GVFB is a proud winner of BC's Top Employers 2023!
The GVFB is a certified Living Wage Employer! This recognizes the GVFB’s commitment to paying fair wages, upholding good work standards for our employees, and contributing to poverty reduction and a higher standard of living in our community.
Employee Benefits
We believe in providing employees with flexibility and the resources & tools to excel in their role. We provide an inclusive office environment with excellent Skytrain accessibility and free parking on-site.
Our competitive benefit plan includes extended healthcare and dental, 3 weeks paid vacation to start, a Group Registered Retirement Savings Plan where employees are matched up to 7% of their contributions. In addition, you also get your birthday and two personal days as additional paid days off. And you will work alongside people who are passionate about food insecurity and community.
Career and personal development are at the forefront of the culture here at the GVFB. After 6 months of employment, employees have access to $1,500 towards professional development, half of which can be utilized towards wellness initiatives!
Come and enjoy working in an inclusive, award-winning workplace!
Key Responsibilities
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Manage, assign, and review work for volunteers engaged in food sort and bag packing areas;
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Ensure FIFO (first in, first out) procedures are followed to ensure proper stock rotation;
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Ensure sort areas are kept clean, tidy, and organized at all times;
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Aid in the organization and accommodation of special events (i.e., open house and media visits);
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Provide input and expertise for implementation of the fresh, dry, frozen and bag-packing programs, update annually or as directed;
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Pick orders for Re-Feed allotments, CAPs, and other Distributions locations as required;
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Accountable and responsible for areas including fresh and dry sort, outbound area fulfillment, and ensuring fresh food is allocated appropriately;
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Post and update all CFIA (Canadian Food Inspection Agency) recalls appropriate to BC and class 1-2 recalls, excluding allergies;
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Organize program and project areas making sure stock levels or needs are communicated to the Manager of Operations, warehouse and supporting staff;
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Purchase and manage all supplies needed for Operations;
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Use volunteer management software ‘Better Impact’ to track volunteers, and aid in promotion of engagement with the GVFB volunteer base;
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Communicate daily with volunteers and staff via e-mail, Slack, phone and text message;
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Conduct orientations/training for groups of up to 20 volunteers;
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Flexible around work hours to include occasional evenings or weekends, as required; shifts may be subject to change.
Personal Attributes and Core Skills
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Not afraid to “roll up your sleeves”!
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Excellent written and verbal communication skills with the ability to effectively communicate with all levels of operations, staff and volunteers;
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Strong time management skills, with ability to prioritize a busy workload;
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Strong team building skills, with ability to effectively provide direction and assistance to others;
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Strong conflict resolution skills and diplomacy;
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Comfortable speaking in front of, and leading groups of up to 20 people.
Qualifications and Experience
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Previous experience in customer service, and experience interacting with public;
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Previous experience in warehouse environment is an asset;
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Experience using industrial pallet jack is an asset;
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Experience working in a high-volume, fast-paced environment;
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Knowledge of Microsoft Office (i.e., Word and Outlook).
Physical Requirements
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Proper safety footwear is required;
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Exposure to ambient temperatures and noisy conditions;
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Ability to work in a physically demanding environment, lifting, walking and standing throughout shift;
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Ability to bend and lift boxes on a regular basis.
We are actively recruiting for this position and encourage you to apply now if you are keen on this opportunity!
A criminal record check for working with vulnerable sectors is required upon hiring.
NOTE:
Due to high volume applications, only those applicants under consideration will be contacted.
Please accept our utmost appreciation for your interest. The Greater Vancouver Food Bank is an Equal Employment Opportunity employer. Applications will be treated in strict confidence.
