In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers
The program coordinator (PC) reports directly to the Manager of Continuing Education Programs and supports the department in achieving NAIT's strategic objectives through a primary focus on program oversight, program quality, instructor supervision and excellence. The PC will have a solid understanding of the programming they are coordinating, and a developed connection to the industry sectors and markets their programming serves. The PC role will be supportive as a means of on-boarding new topic areas and industry expertise to support the expansion of product knowledge, injecting subject, market, and industry knowledge into the organization.
Key Responsibilities:
- Instructor Excellence
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Supports instructor excellence and best practices in all aspects including sourcing, recruiting, hiring, supervising, managing performance, and mentoring and coaching.
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Encourages instructor development and growth with training in learning platforms as required
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Ensures courses are delivered as scheduled and instructional deliveries are of high quality while also managing fluctuating staffing levels as a response to enrollment.
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Program Oversight
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Coordinates ongoing review, evaluation, and revision of program content to maintain relevancy, effectiveness, adherence to best practices, and connection to industry
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Identifies new program/courses and service needs, and assists in coordinating the financing, design, development, approval, and delivery of such new courses/services
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Has a rich understanding of industry and markets within area of expertise and seeks out, recommends, and provides portfolio representation at outreach activities within industry
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Engages with internal and external stakeholders, including developing partnerships, for the purpose of ensuring relevancy related to program content and delivery
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Assists with development of annual marketing plans and coordinates completion of marketing and student engagement materials
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Program level financial coordination and reporting in conjunction with the department manager.
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Completes program delivery planning and portfolio specific tasks within a cross-functional team.
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Program Quality
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Comprehensive and detailed understanding of continuing education products within area of expertise
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Implements principles of consistency and accountability to maintain quality control across program content and instructional delivery including developing and coordinating processes
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Proactively seeks out and makes recommendations for improvements to programming
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Responds to internal/external factors affecting portfolio delivery and best practices
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Student Support
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Responds to student feedback, resolves student complaints, and/or follows up on success stories related to instruction, evaluation, progression, program quality, etc.
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Participates in activities that relate to student recruitment, retention, and progression
Skills & Abilities:
- Strong communication skills, both written and verbal
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Employs high degree of initiative and independent judgment
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Strong interpersonal skills
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Ability to plan and manage a high volume of varied work
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Problem-solving, project and time management skills
Qualifications:
- Related post-secondary education and/or experience required.
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Previous supervisory experience
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Experience working in an adult learning environment ideally in with instructional experience
Remuneration: $3,023.71 - $4,005.89 bi-weekly, plus a comprehensive benefits package.
Please submit a resume and cover letter to be considered for this opportunity.
About NAIT
At NAIT, people matter.
We’re proud to have been named one of Alberta’s Top Employers for 12 consecutive years. Developing an engaging, supportive, and rewarding work culture is something we take seriously. We know that people are our biggest asset – they are what makes NAIT a great place to work.
At NAIT, you are part of a community that makes a difference in the lives of students, staff and industry clients and partners. The NAIT culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability. We are committed to equity, diversity and inclusion and are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. NAIT is committed to advancing equity and cultivating inclusion throughout the hiring process. We especially encourage applications from Aboriginal and Indigenous people, Black and racialized people, gender and sexually diverse (2SLGBTQIA+ and women) people, immigrants, and people with disabilities.
What we offer
We’ve created a benefits package that focuses on health and wellness, professional and personal growth, recognition, and work-life balance.
NAIT is a flexible workplace and depending on the nature of your role, you may request flexible work arrangements with respect to where and when you work, including being on-campus full-time, working off-site, or a combination of the two.
Employees also have access to excellent vacation time, paid time off between Christmas and New Year's, a strong recognition program, learning opportunities, 2 annual all-staff professional development days and so much more.
Health and safety
You can find the latest information on NAIT’s response to COVID-19 at nait.ca/covid19.
Additional requirements
Applicants with education credentials earned outside of Canada who have not had them previously assessed should have their credentials evaluated by World Education Services or the International Qualifications Assessment Service (IQAS)
www.alberta.ca/iqas-contact.aspx.
Accommodations
NAIT is an inclusive employer and strives to hire a diverse workforce. If you are contacted by us regarding a job opportunity, please don’t hesitate to contact us if you require any accommodation during the selection process. Please contact us via email at [email protected].
We thank you for your application, however, only those selected for an interview will be contacted.
