Hosack Denture Clinic is currently looking for an experienced Dental Receptionist/ Administrator to join our team. The successful candidate will have at least 2 years of dental administration experience and a solid understanding of dental billing and insurance procedures is essential. Strong computer skills are also necessary, and preference will be given to any candidate having experience with the DOMX denture software program. They must have a thorough understanding of insurance coverage, creating and sending pre-determinations and claims as well as AR and aging reports. They will handle various administrative tasks in our front office area and will play an important part in communicating effectively with patients and maintaining an organized schedule.
We are looking for an outgoing, enthusiastic person who is also a motivated self-starter, team player, and fast learner who likes new challenges. They must have superior communication skills, very detail oriented, highly organized and be capable of managing a comprehensive workload in a busy, dynamic environment. It is essential to be friendly, professional, positive and courteous with all patient interactions, and be able to thoroughly explain treatments and procedures.
We are dedicated to delivering exceptional customer service, and we trust in our office staff to create a great experience for every patient.
Competitive wage offered based on level of prior experience
-Answering the phone
-Scheduling patient appointments and recalls
-Insurance claims processing and pre-determinations, as well as treatment plans
-Handling accounts receivable
-Receiving and processing payments from patients
-Maintaining patients charts/files
-Greeting and seating patients in patient room
-Ordering dental and clinic supplies
- Cleaning and disinfecting patient rooms
-Sterilizing dental trays, tools etc
Ideal candidate should have:
-Exceptional customer service skills.
-Past dental office administration experience
-Experience in processing insurance claims, predeterminations, and treatment plans
-Working knowledge of Quickbooks
-Excellent written and verbal communication skills.
-Friendly and personable nature
-Strong organizational skills
-Preference given to those with DOMX denture software program experience
-Dental Assistant experience an asset
Job Types: Full-time, Permanent
Job Type: Full-time
Salary: $26.00-$31.00 per hour
- 8 hour shift
- Monday to Friday
- No weekends
We follow all current Covid -19 requirements of the Gov't of Alberta and College of Alberta Denturists.
Work Location: In person