Sales Support Coordinator
Stanfield's Ltd.
Truro, NS
Job Summary:
Stanfield’s is an iconic Canadian lifestyle and workwear brand. Since 1856, we’ve remained committed to comfort through quality creating innovative underwear, base layers, and knitwear staples. We are hiring a talented Sales Support Coordinator to join our team. The Sales Support Coordinator is responsible for supporting and assisting the Sales and Marketing team as well as maintaining and updating customers’ sales information. As a key support member to the Sales and Marketing Department, your main focus will be assisting the sales team so they can invest more time with our customers.
Key Responsibilities:
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Create and maintain a database of key customer accounts and assists the sales team in further development of those accounts
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Assists Sales team by managing key account requests: account set-up, preparing/ sending packages
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Collaborate with various departments to ensure seamless communication and execution of sales-related activities
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Create customer product profiles for ecommerce set-up
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Update databases and customer records
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Assists in tracking special pricing requests
- Assist with trade show planning and execution
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Keeps management informed by reviewing and analyzing sales reports, summarizing information, and identifying trends
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Become an expert on company product and service offerings
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Assist in preparing power point presentations
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Communicate customer feedback
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Exhibits polite and professional communication via phone, e-mail, and mail.
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Provides administrative support to the sales team to ensure efficient operation of office.
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Manage and contribute to special projects as required
Education:
- Community College or Bachelor’s degree in a related discipline preferred or 3+ years’ experience in sales support.
Skills and Experience:
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Intermediate computer skills in MS Office suite including Excel, Word, PowerPoint and outlook
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Excellent verbal and written communication skills
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Highly self-motivated, energetic personality
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Excellent organizational, interpersonal, and time management skills
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Ability to prioritize work within a fast-paced environment under tight timelines
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Strong relationship building and follow-up skills
What We Offer:
- Inclusive culture
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Vacation allotment and Holiday Schedule
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Employee discounts,
- Defined contribution Pension plan
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Drug Plan, Health Spending account and Employee Family Assistance Program
Working Conditions:
- No frequent or regular travel
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Little to no exposure to disagreeable elements. Office and Plant environments
- Almost all activities are of low to medium physical intensity
- Moderate mental intensity with periods of higher mental efforts
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