Stone Creek Resorts Inc. is a world-class Golf Resorts in the most beautiful natural surroundings, Silvertip Resort in Canmore, Alberta and Eagle Ranch Resort in Invermere, British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, sets us apart from our competitors.
We are looking for a Market Manager for our grand opening Silvertip Market! Excitement is brewing as the new market takes shape. Scheduled to open late August, the market will provide golfers with delicious breakfast and snack items and offer guests and residents a bistro setting and a unique European-style market experience.
A successful candidate is required to work as per the company values: Safety, Caring, Integrity, Excellence, Team Spirit and Financial Responsibility.
Responsibilities and Deliverables:
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Reports to Food and Beverage Manager / General Manager.
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Recruit, train and develop employees.
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Exceeding customer expectations by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building a relationship with customers and residents.
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Implementing and monitoring policies and standard operating procedures.
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Ensuring all the equipment and work areas are clean, safe to use, and properly working.
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Create, monitor and ensure completion of all opening and closing procedures for the Market.
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Providing solutions to the guest complaints, ensuring guests are satisfied and sharing guest concerns & feedback with the Food and Beverage Manager / General Manager.
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Approving weekly staff schedule and ensure adherence to the budget.
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Coaching employees on cost controls and implement best practices to ensure financial responsibility.
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Following company guidelines, create a culture of Health & Safety for our guests and the Front of House Team.
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Scheduling employees to maintain 7 days per week operation throughout the year.
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Manage overall inventory and recommend new unique/trending items to stock for our local residents.
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Work with Executive Chef on purchasing / ordering.
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Other duties as assigned.
Requirements:
- Minimum 2 year of experience in a similar capacity is mandatory.
- Attention to detail in a faced paced, high volume work environment is a must.
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High sense of urgency and able to meet conflicting deadlines.
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Proficient in Microsoft Office (Word, Excel and Outlook)
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Must be available to work outside of traditional business hours (evenings, weekends, and holidays)
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Must be highly energetic, Self-starter and have a positive disposition.
- Must be eligible to work in Canada full-time.
- Ability to build rapport and trust with others.
- Strong communication skills with all levels of the organization.
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Professional appearance and manners.
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Valid class 5 driver's license is required.
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Able to work overtime is a requirement.
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Able to lift, push or pull up to 40Ibs.
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Able to stand, sit, or walk for an extended period of time.
Why Stone Creek Resorts:
- Our people experience working at a world-class golf resort.
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We care about our team's Success.
- Discounted: Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop purchases, Lodging discounts at sister-property.
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Health spending account for Medical, Vision, Dental and Paramedical.
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Short and long term disability, AD&D, Basic Life, Dependent Life.
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Group RRSP Matching Plan
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We offer a diverse and engaging work environment.
Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc.
