About the Company
Shing Digital Inc. has been providing custom IT solutions to businesses since 2001. Founding in Calgary, we expanded with branch offices in Edmonton in 2002. Shing provides timely, effective IT solutions that meet and exceed our client’s current needs while keeping an eye on their future needs too. “It’s a Shing Thing” means tailoring solutions to meet our client’s unique goals, whatever they may be. From strategic IT planning to technical support services, to installation and maintenance of their IT infrastructure, we’ve got our client’s IT needs AND wants, covered.
Key Responsibilities
- Inspect and set up new equipment
- Configure systems and install/update systems and applications software
- Install and configure security software such as firewalls and anti-virus tools
- Install, configure, and troubleshoot internet connections
- Install and configure Windows Servers
- Connect computers to wired and wireless local area networks
- Test new systems to ensure that they are in working order
- Respond to customer service requests and provide technical advice
- Diagnose and troubleshoot hardware and related software problems
- Keep records of maintenance work and repairs
- Analyze customer equipment performance records
Experience & Skills.
- 1-3 years’ experience installing, and maintaining Microsoft Office 365
- 1-3 years’ experience installing, and maintaining Windows Servers, Active Directory, and Group Policies
- 1-3 years’ experience working with managed network equipment
- 1-3 years’ experience installing, and maintaining backups
- 1-3 years’ experience installing, and maintaining server hardware
- Microsoft Certified designation or an IT related diploma/degree from a recognized post-secondary institution
- Good communication and interpersonal skills for dealing with customers in problem situations
- Mechanical aptitude and the ability to think logically
- Good problem-solving skills
- The ability to work alone and with others
- The ability to gather and record information
Job Types: Permanent, Full-time
Salary: $40,000.00-$46,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- On call
- Overtime
Supplemental pay types:
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Language:
Licence/Certification:
- Canadian/Provincial drivers license? (required)
Work Location: In person
