We are currently hiring one Operations Supervisor for Winnipeg, Manitoba.
Your mission at GardaWorld:
Reporting to the Operations Manager, you will be in charge of the Secured Transport team within our Cash Services Division. On a daily basis, you will be responsible for planning, organizing, and managing the work of your team and ensuring customer satisfaction.
We are looking for a passionate leader who will be able to establish great relationships with his/her unionized employees.
GardaWorld, Cash Services, is the #1 supplier of cash services in North America and offers you the opportunity of an exciting career.
We offer:
- Competitive salary and benefits
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Permanent position
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Overnight (11pm - 7am)
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Be part of a dynamic team
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On-site parking
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International company offering many career opportunities
On a typical day you will:
- Plan, organize, and manage the work of your employees and ensure customer satisfaction
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Investigate to verify and resolve customers' and shippers' complaints
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Serve as a contact person for all workers from assigned territories
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Implement schedule and policy changes
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Conduct employee training sessions on subjects such as material handling, employee orientation, quality improvement, and computer use
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Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members
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Participate in disciplinary process or settlements of grievances.
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Monitor operations to ensure that staff members respect administrative policies and procedures, safety rules, union contracts, and government regulations
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Monitor spending to ensure that expenses are consistent with approved budgets
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Collaborate with other supervisors and staff members in order to formulate and implement policies, procedures, goals, and objectives
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Prepare management recommendations, such as proposed fee or schedule changes
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Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures
Your profile :
- 5 years' experience in administration and management of unionized employees
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Available to work on an overnight schedule, if needed
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Excellent written and verbal communication skills (English)
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Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
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Valid driver's license with a good driving record
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Health and Safety management experience
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Working knowledge of WSBC reporting process
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Restricted Possession and Acquisition License (RPAL) - If none, contingent on passing all necessary security clearance + courses provided
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Driven by offering exceptional customer service
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Sense of urgency, outstanding communication, and problem solving
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Strong teamwork and partnership orientation
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Mechanical and/or electrical inclination is an asset
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Experience training and coaching is an asset
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Interested in this job? Apply online or send your resume to [email protected]!
