Closing the Gap Healthcare (CTG) is proud to be a Canadian owned, award-winning, fully accredited and government (Ministry of Health) funded organization. We Enrich Lives and Change Tomorrow by providing a wide spectrum of unparalleled quality services in the community.
Our team of service healthcare professionals delivers care to thousands of clients each day enabling people to remain in their homes, attend clinics and to close the gap between their healthcare needs and overall well-being, caring the way we care for our loved ones.
Role Summary:
The Client Services Supervisor's primary function is to be responsible for the day-to-day management and coordination of the services provided. The functions include but are not limited to: hiring, supervision, performance management and coordination of direct service provider staff, ensuring service delivery contract compliance, marketing and new business development.
The successful Client Service Supervisor will have:
- Have current registration and in good standing with the college of nurses of Ontario as Registered Nurse or Registered Practical Nurse.
- Previous experience in LTC, retirement or Community.
Demonstrated ability to effectively prioritize activities including supporting clients and building team morale.
An energetic and positive attitude and a willingness to work in a dynamic, fast-paced environment.
Quick decision making and ability to resolving conflicts.
Proven strong communication and interpersonal skills with both internal team members and external business stakeholders.
Strong team lead experience.
Proficient in basic computer skills, MS office, outlook, teams, excel, reporting, etc.
Should have Driver's license and access to a reliable vehicle.
Open to travel in assigned geography.
CTG offers flexible hours, a comprehensive compensation package, extended health benefits and a positive culture that provides discipline specific professional support and education.
Closing the Gap is monitoring the global COVID-19 pandemic closely and following all public health directives, including recommendations from the World Health Organization, the Government of Canada, and federal and provincial health authorities. Our top priority is the health and safety of our clients, their families and our team members.
Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families. At Closing the Gap, all new hires must have received the complete series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada AND have received the final dose of the COVID-19 vaccine at least 14 days before the official start date of hire. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
Closing the Gap is committed to the success of all its team members. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at [email protected] at your earliest convenience.
Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy. If you require accommodation to submit an application, please email [email protected].
This position is open to individuals who are eligible to work in Canada, who meet all of the essential requirements stated above.
