Systems Engineer
MCAP at a Glance
Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering, a career with continuous learning and development (formal & informal training), and exciting opportunities in a dynamic, entrepreneurial environment.
The Role
This position is responsible for the design, deployment, management, and security of storage and compute infrastructure for MCAP. This includes the planning, management and monitoring of the physical server and storage infrastructure, as well as the deployment, monitoring and management of the Operating Systems.
Strategy and Planning
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Collaborate with the team to assess near- and long-term capacity needs.
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Create and maintain documentation as it relates to infrastructure configuration, disaster recovery, processes, and service records.
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Work with appropriate stakeholders to define business requirements and systems goals, in order to identify and resolve business systems issues.
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Performs estimating, prioritizing, planning of tasks to reliably and consistently deliver according to plan.
Acquisition and Deployment
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Conduct research as directed on software and systems products to justify recommendations and to support purchasing efforts.
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Oversee new and existing equipment, hardware, software upgrades and cloud services
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Perform cost-benefit and return on investment analyses for proposed systems to aid management in making procurement decisions.
Operational Management
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Perform installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
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Manage servers, cloud services, including database, e-mail, print, and backup servers/services and their associated operating systems and software
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Contribute to system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
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Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
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Collaborate with staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
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Monitor and test system performance; prepare and deliver system performance statistics and reports.
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Provide orientation and training to end users for all modified and new systems.
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Develop and test scripts, programs, code, and configuration in support of optimizing routine operations and tasks.
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Perform troubleshooting and root cause analysis in support of incident and problem management. Recommended options to address identified issues.
What You Bring To The Team
Education and Certifications / Designations Required
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Post-secondary degree or diploma in Computer Science, Engineering or a related field
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VMware Certification
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Microsoft 365 Certified: Modern Desktop Administrator Associate
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Microsoft 365 Certified: Messaging Administrator Associate
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Microsoft 365 Certified: Teamwork Administrator Associate
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Microsoft Certified: Azure Administrator Associate
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Microsoft 365 Certified: Modern Desktop Administrator Associate
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ITIL Foundation Certification
Experience / Knowledge
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3-6 years relevant experience
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VMware /Microsoft MCSE/ ITIL work experience
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Extensive experience designing, deploying, and administering mission critical servers.
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Experience analyzing marketplace trends and determining applicability to MCAPs environment
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Designing and deployment of automation technologies
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Experience with design, implementation, and management of cloud services
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Experience with large scale storage and backup solutions; specifically, Veeam Backup.
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Incident, Change and Problem Management procedures – preferably in an ITIL driven environment.
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Installation and administration of virtual computing platforms (VMware vSphere version 6.5)
Technical Skills
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2016/2019 Windows enterprise server platforms.
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VMware vSphere
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Microsoft Systems Centre; specifically, SCCM, SCOM and Orchestrator
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SolarWinds SAM/VMAN
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SQL Server, MongoDB, MySQL, and queries
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Veeam Backup
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ServiceNow
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Office 365
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Container Technology (e.g., Docker)
If this sounds like you and you are looking to be a part of one of Canada’s largest independent mortgage finance companies in Canada, then we want to hear from you!
Be A Part Of Something Great
MCAP is Canada’s largest independent Mortgage Finance company with over $150 billion in assets under management providing mortgage solutions for residential and commercial properties. For over 35 years, MCAP originates, trades, securitizes and services mortgages in offices across Canada. MCAP originates residential mortgages exclusively through the mortgage broker channel as we believe that a professional mortgage broker is a consumer's best option and MCAP actively promotes the services of mortgage brokers across the country. MCAP is also a leader in the Canadian residential construction lending market with over 25 years in the business. Our teams of dedicated professionals serve a variety of developer, construction and lender clients across Canada.
Position #: req1752
Employment Status: Permanent Full Time
Location: Waterloo; Ontario
Number Of Openings: 1
Department: Information Technology
Internal Job Title:
The above information in this description has been designed to indicate the general nature and level of work performed by employees in the position. It is not designated to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
MCAP provides equal opportunities for all applicants and is committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported throughout the recruitment and employment process. If you require accommodation, we will work with you to meet your needs.
