- Release management
- GitHub
- Metadata
A proven Client Release Manager who will take ownership of all aspects related to ensuring a healthy Client.com platform.
Minimum 8+ years experience on the Client platform inclusive of release management, Client Administrator, and implementing Client.com technology based solutions
A strong understanding of CRM, Sales, Marketing, and other business processes
Strong experience on Client.com, Flosum & GITHub.
Experience of working on global Client.com platform and the implications related to Release Management
Hands on experience with Client.com configurations, roles, profiles, and other permission controls
Ability to communicate effectively and confidently with team members.
Productive with moderate supervision
Communicate clearly and effectively in both written and verbal formats Key Responsibilities:
Define and manage change control process for development and release readiness criteria and ensure all changes meet criteria prior to deployment
Accounting for any dependencies and risks along the way; identify issues and perform root-cause analysis to ensure they are not repeated. Facilitate release activities across all Client Development and Administrator teams, ensuring quality and timely deployments across environments
Instance strategies work with Client Development Team(s) to maintain allowed Test coverage in Client and resolve all the Deployment errors.
Monitor all lower environments (Client Sandboxes) for release process / creating and synchronizing sandbox metadata and appropriate data sets
Validate Post Release Activities /Track release metrics for improvement and report successes/failures to stakeholders and Teams
Work with Client Support Team Coordinate Client Release Calls, and Support Activities
Should have strong understanding of deployments using Force.com migration tools (Client Tools IDE, Flosum, GITHub, and Version Control )Perform and Support on Client Administration Activities
Responsible for maintaining consistency between Client sandbox environments, from Development through SIT, UAT and Production.
Host weekly (and adhoc) calls with internal business admins, internal development teams, and Client Support to plan and prepare all production facing releases. (1.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations. (2.) To be responsible for providing technical guidance or solutions ;define, advocate, and implement best practices and coding standards for the team. (3.) To ensure process compliance in the assigned module, and participate in technical discussions or review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations). (4.) To develop and guide the team members in enhancing their technical capabilities and increasing productivity
