Facility Coordinator
Key Purpose
The Facility Coordinator is responsible for coordinating activities and resources in support of projects that impact multiple departments, systems, or work-flows with moderate to high risk and complexity or multiple projects simultaneously with lesser risk and complexity. The Facility Coordinator works with Facility Manager to ensure account operations in accordance with approved operating guidelines and budget. The Facility Coordinator is responsible for safely and effectively managing janitorial teams. The Facility Coordinator will schedule preventative maintenance, respond to urgent maintenance calls, and participate in the creation of emergency preparedness plans.
Ideal Candidate Experience
- Certification in facility management or equivalent
- 3 years’ experience in facility management
- 2 years Janitorial leadership experience
- Familiar with methods used in cleaning of buildings, tools, and equipment
- Microsoft Office – Advanced Outlook, Excel, Word
- Excellent customer service skills
- Ability to work with a budget
- Ability to read and understand standard business documentation (e.g., contract language)
- Solid written and oral communication skills
- Strong organizational and team building skills
- Proven ability to work on several projects simultaneously and under tight schedules
- Must be a team player and committed to working in a quality environment
- Bi-Lingual French preferred
Key Accountabilities
- Coordinate daily requirements and requests to operate and facilitate office services for the company
- Set up all office services vendors and be onsite supervising their work
- Ensures that account facilities are operated and maintained in a cost effective and safe condition in accordance with the approved customer’s requirements to fulfill contractual obligations
- Communicates operating philosophy, objectives, and expectations in a continuing effort to build the site team
- Work with Facility Manager to maintain the operations budget for all areas
- Maintains open lines of communication with customer, alliance partners, and operations mangers
- Complies with all company policies and procedures and adheres to company standards
- Develops and maintains a detailed project schedule which includes administrative tasks of all sites involved in the project
- Ensure coordination of the interfaces of all disciplines within Operations
- Responsible to track project changes and produces updated site-based schedule as agreed with upper management
- Maintain inventory levels
- Lead on-shift janitorial operations, review, and ensure accurate time keeping records of all employees, directing all general cleaning to insure proper usage of chemicals and cleaning procedures
- Code invoices for approval to correct cost centers and process for payment
- Oversee and/or coordinate special projects required by the Facilities Department
Physical Demands & Work Environment
- Long working hours
- Sitting at a computer for 50% of the time
- Walking/Inspecting the site 50% of the time
- Must be able to lift a minimum of 10 pounds
- Must be able to work under pressure and time deadlines during peak periods
- For California employees, suitable seating is available for this position
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
Job Type: Full-time
Pay: $55,000.00-$65,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
Ability to commute/relocate:
- Quebec City, QC G1E 6A4: reliably commute or plan to relocate before starting work (required)
Work Location: In person
